Asking for help or report a problem¶
Do you need help or want to report a problem or a bug? You can do that several ways.
- For a problem or question we suggest using Discord.
- If you actually found a valid bug please use Github and perhaps report it also on Discord providing a link to your Github issue.
But before asking for help or reporting a problem¶
- Make sure you have searched the wiki and especially the [FAQ].
- Provide us with as much info as possible.
- Clearly describe the problem.
- Briefly describe your setup.
- Including things like your OS.
- Which version of Bazarr (System => Status => About).
- Upgrade to the latest if possible.
- Tell us what you've tried already.
- Use the [Logging and Log Files] wiki article how to enable debug logging and where to find them, how to provide them !!!
Attention¶
- Don't use screenshots of log files.
- Don't copy/paste log files in the channel without the use of code blocks we still prefer links pastebin or similar to the logs.
- Don't just dump the
bazarr.log
in the channel, Nobody wants to download logs and open them in notepad!